Customer Reviews & Stories for Randy's Auto Care in Littleton, CO

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Customer Reviews & Stories

"I had a very good experience at your shop, as always. I think everybody is very friendly and very knoldgeable. Your prices are much better than what I pay at the dealer's. Thank you Randy's Auto Care."

- Chris Sprangler

"I just moved to Colorado and go figure I would immediately have car troubles. I was worried about going to a new car shop even if they had experience working on Cadillacs. In the past when I would go to the Cadillac dealer, even for an oil change, there always seemed to be $2,000 worth of work, parts, and/or labor that needed to be done to my car. Everyone that I worked with during my car troubles were very helpful. John and Brett were very knowledgable, helpful, straight-forward, and honest about what was going on with my car. Jess was very sweet and friendly. I will only go to Randy's AutoCare as long as I live in the Denver Area. I'm so glad that I found you, Thank You Guys!! You're Awesome!!"

- Kristen Haman

"Thank you all soooo much for keeping me on the road!!!! I thought the wheels were about to fall off! See you soon and God Bless!"

- Tonya Granderson

"I have been using Randy's Auto for over two years and I can honestly say it's the best care of my vehicles I've ever had. I have complete confidence in them. Their always on top of things and John, their service manager is a pleasure to deal with. Thanks, Guys."

- Wayne Kraft

"Great work guys. I've had an on-going electrical problem with the vehicle and you managed to narrow it down and get it fixed. I waited a week before writing back to see how it's going and everything seems fine - If anything else needs work, I'll be back!"

- Kurt Kellogg

"Hi there! Johnny at Randy's has been taken care of my vehicles for a cpl of yrs and has always done an amazing job! What I appreciate most is the honesty and communication from all employees on what is urgent can wait ect. Thank you so much everyone!"

- Dana Hanson

"Please allow me to express my appreciation for the fine service I've received over the last year and a half. I have been consistently impressed by the cleanliness of your shop and the friendliness and cooperative spirit demonstrated by your crew.

"I have had my vehicles worked on in the past by other establishments and have always walked away either angry at their acute lack of honesty and integrity, or paranoid that something was left undone or that I had been deceived in some way, but I must say in all honesty that I have yet to feel that way about your establishment. You have always been honest and completely up-front with me, and I appreciate that more than anything.

"Needless to say, I will continue to avail myself of your services for as long as I own a vehicle, and I sincerely hope that your standards of excellence always remain unchanged."

-Timothy Mobley

"Thank you for the prompt response to my letter. Your suggestion of a way to have the car fixed by the time I get home is great. I will plan to do it that way and will contact you in a month or so about doing that. It takes a big worry off my mind!"

- Nancy Foley

"A big thank you!

"On Dec 09, I called the Auto Show on KEZW-1430 AM for suggestions to cure a very annoying and maybe serious brake problem I've been having with my 2008 Toyota Rav4. The problem is a loud grating/crunching noise that gets worse over time and more pronounced as more stops are made in a single trip.

"You were able to very quickly and precisely suggest two possible solutions that would involve effort but no cost to me. You also suggested that, if those measures didn't work, to upgrade to a better grade of discs (possibly ceramic).

"Soon after you gave your suggestions, I did both (a thorough washing of the disc brake area and "deglazing" as you described). I now do not have the noise and am reasonably sure the rotors, discs, etc are fine as I did have a Toyota dealer inspect and check the system (wheels off inspection and test drive) just a few days before I called your show. What the dealer didn't do was offer any "relief" to the problem, in fact they stated it was just something I needed to put up with.

"In any case, I thank you for your good advice and your show. I will certainly have your shop at the top of my list for future work."

- David Mueller

"Wanted to send you some "thanks" for looking out for my needs. I really appreciate you picking up the dashboard knobs and sun visors. You really know how to treat your customers with great respect. That's what keeps us coming back for our service issues. You and Chris are great assets to the business. Thanks again!"

- (Anonymous)

"I just wanted to say, thanks for your great service before I moved to Washington. You guys are the only auto repair shop that hasn't overcharged me or given me false information. Thanks for allowing me to count on you."

- Megan Coxey

"You are all the best!! Thanks and lots of love from your biggest fans."

- Liz and Jerry